Robert was ON TIME, he fixed our plumbing problems Completely with a fair price! flom now on, RS Plumbing is our Plumbing Company!
Talked to Robert on the phone about a shower valve problem. He did research on our off-brand valve to find a replacement. He found the right part, told us what it was, and suggested a “Do It Yourself” solution based on the pictures we sent him. All this at no charge. We will definitely be using him for future repairs, and we’ll pay him!
A++++ for 1st experience with Robert. Answered my phone call on first attempt. Made himself available quicker than anticipated. Timely replies to texts AND showed up ON-TIME at our home in Menifee.
Trouble shot my hot heater failure over the phone, directed me to mfl for warranty replacement for CORRECT part replacement. Once I had correct part, he quickly installed it and had hot water within a matter of minutes. He wasted no time and took care of business like a pro.
On a side note, Robert spoke out on my behalf. The plumbing supply house made an error in the replacement part, when I picked up the part. It was error that had nothing to do with Robert. I learned later, that Robert had spoken directly to the manager and the VP of the two companies involved, on my behalf. WOW! Appreciate that.
His great communication/customer service, on-time fulfillment, and reasonable pricing makes him a VALUE for the entire valley. We are grateful for Robert and his great professional attitude.
We need more contractors like Robert. Thank You!
